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Dear New Funclub Casino, As the player mentioned the $5 comp points were not credited to the player's balance, so I can understand that the player was under the impression that the balance was zero when they claimed the no-deposit bonus, so actually they were not aware that the potential mixing of funds occurred. We rejected the complaint because the player didn't respond to our messages and questions. but i get emails a few days later saying withdrawl has been cancelled. We ended up rejecting the complaint because it was not justified. Despite being told that their withdrawal has been approved and to wait 72 hours, the funds have not been received. For bank checks, the minimum limit is $150. Cons. Just login to your casino account, click on "My Profile" and then on the "Withdraw" button. The player from United States is experiencing difficulties withdrawing her bonus winnings. 100 FREE SPINS on Aladdin's Wishes. There are some inconsistencies in the deposit limitations. 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